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Frequently asked questions

Have Questions?

We are here for you to answer any questions you may have. Our goal is to make your visit an excellent experience. Please contact us with any additional questions not answered on this page. 

You do not need an appointment to be seen at our facility for an urgent care visit. Simply walk in and we will take care of you. 

Our goal is to get you in and out in less than 45 minutes. We have a seamless registration process at the front desk. We respect and value your time. Occasionally we get very busy and your care might require more time, our team however works hard to expedite your care and shorten your stay at our facility.

You need to bring your ID and insurance card with you. We can not see you without your ID and prove of insurance coverage. 

We accept most major insurance plans. Please check our Insurance page. If you don’t see your insurance plan on our list, you can either contact us or call your insurance provider for verification.

We offer self-pay patients with no insurance a discounted rate. The basic fee to see the provider for a simply medical problem is $150. Additional charges will apply to any tests performed or treatment rendered at our office. Our charges are very reasonable and hugely discounted. 

We ask all our patients and their companions to wear masks during the  visit. In ordered to protect you, other patients and our staff, we kindly ask you to adhere to this policy. We will not be able to see you without you wearing a mask.  

We have a very large waiting room. The seats in our waiting room are very well spaced. We ask you to keep social distancing during your visit.

We follow the CDC guidelines and sanitize the entire office very frequently. Your and our safety is high priority for us. 

With your signed permission, we can fax your doctor a summery of your visit to our clinic.

Our clinic is equipped to diagnose and treat a wide range of minor non-life-threatening emergencies and acute illnesses. You should call 911 or go to the nearest ER if you have chest pain or signs of heart attack, stroke symptoms, altered metal status, life threatening bone fractures, seizures, life threatening bleeding, significant shortness of breath, head injury with loss of consciousness, or any other serious condition.  

Many conditions are not life threatening but may require higher care. Upon completion of your evaluation by our providers, we may advice you to go to the ER if we determine that your illness can’t be worked up and treated as an out-patient.

We do not make appointments for urgent care visits. We however have in most instances very short wait time with few exceptions when we are extremely busy. Our goal is to get you in and out in less than 45. minutes. 

We do not refill prescriptions for narcotics. Patients with chronic pain need to be seen and treated by either their primary care physician or a doctor specialized in treatment of chronic pain. We generally do not write prescriptions for narcotics unless the patient has an obvious acute injury and is in severe  pain. Even in these cases we write a prescription for narcotics to address the pain for few days only. No refill can be provided. 

Yes, please call our office to schedule your visit.